Post by account_disabled on Mar 10, 2024 7:17:53 GMT 1
WhatsApp Business, as we mentioned above, offers a series of tools developed especially to help companies work in contacting customers. Check here details of some of the advantages of using the business version of the application: 1. Professionalism through a business profile One of the main advantages of WhatsApp Business is the business profile. The platform allows you to make it clear to whoever is chatting with you that your account is a business account. This way, your brand can convey professionalism, in addition to helping your customers and potential customers find some basic, but very important, information about the company. They can check, for example, your brand’s logo or image; your company's service address; type of business; detailed description of your core activity; opening hours; physical and electronic address of the company, among other information. 2. Spread your contact With the short link feature, it is much easier for new customers to contact you quickly. Through it, a short link is automatically generated, which can be shared on social media profiles, emails, websites, or wherever your strategy deems best.
This way, customers and potential customers can, with just one click, start a conversation with your company, without the need to save your contact in the calendar. 3. Have a catalog The business version of WhatsApp has the “Catalogs” function. With this tool, your company can display its products on an easy-to-navigate platform. For each catalog item, you can add information such as price, description, and product code. The catalog will act as a showcase to promote your products and services. Using this feature you stop sending each item, price and description one by one Brazil Phone Number Data to each customer. Through it, everything is conveniently grouped on your WhatsApp page, available to all customers and potential customers. 3. Track statistics Access to vital metrics is also one of the advantages of using the business version of WhatsApp. There, you can check statistics and analyzes regarding the reach and engagement in communication between company and customer. Through it, you can check how many of your messages were actually delivered and read, in addition to how many of your messages were sent, delivered and read.
Therefore, this resource can be useful, for example, to attest to the success of a marketing campaign, as well as control conversation traffic, making it possible to evaluate communication strategies. 4. Send automatic greeting message Through WhatsApp Business, you can also create a greeting message that users will receive as soon as they start a conversation with your company or after 14 days of inactivity. With an automated instant message, you can welcome and introduce the company to a new potential customer, without delays or waiting time. 5. Count on away messages In addition to greeting messages, WhatsApp Business also allows you to configure away messages. With it, you can send a personalized message to customers who are trying to connect with your business after your business hours. The tool allows you to write a personalized message or send your opening hours. This is all configured so that they are activated at chosen intervals. 6. Set up quick replies On WhatsApp Business, the quick answers tool was developed with a view to helping the company answer common questions.
This way, customers and potential customers can, with just one click, start a conversation with your company, without the need to save your contact in the calendar. 3. Have a catalog The business version of WhatsApp has the “Catalogs” function. With this tool, your company can display its products on an easy-to-navigate platform. For each catalog item, you can add information such as price, description, and product code. The catalog will act as a showcase to promote your products and services. Using this feature you stop sending each item, price and description one by one Brazil Phone Number Data to each customer. Through it, everything is conveniently grouped on your WhatsApp page, available to all customers and potential customers. 3. Track statistics Access to vital metrics is also one of the advantages of using the business version of WhatsApp. There, you can check statistics and analyzes regarding the reach and engagement in communication between company and customer. Through it, you can check how many of your messages were actually delivered and read, in addition to how many of your messages were sent, delivered and read.
Therefore, this resource can be useful, for example, to attest to the success of a marketing campaign, as well as control conversation traffic, making it possible to evaluate communication strategies. 4. Send automatic greeting message Through WhatsApp Business, you can also create a greeting message that users will receive as soon as they start a conversation with your company or after 14 days of inactivity. With an automated instant message, you can welcome and introduce the company to a new potential customer, without delays or waiting time. 5. Count on away messages In addition to greeting messages, WhatsApp Business also allows you to configure away messages. With it, you can send a personalized message to customers who are trying to connect with your business after your business hours. The tool allows you to write a personalized message or send your opening hours. This is all configured so that they are activated at chosen intervals. 6. Set up quick replies On WhatsApp Business, the quick answers tool was developed with a view to helping the company answer common questions.